#1 - Set-up Sender Domain & Profile

STEP 1: Set Up a Sending Domain

Without a verified domain, your emails are far more likely to land in spam — or be blocked entirely.

Why This Matters

Even though AudienceSend is an ESP, you still need your own domain for these reasons:

  • “From” Domain: It controls the visible sender email (e.g. sarah@yourcompany.com)
  • Deliverability: DNS records like SPF and DKIM authorize AudienceSend to send on your behalf — required by inbox providers
  • Trust: Gmail, Outlook, etc., use your domain’s reputation to determine inbox vs. spam
  • Branding: Recipients trust yourname@yourbrand.com more than a generic shared domain
  • Compliance: Gmail and Yahoo block non-authenticated traffic starting in 2024

How to Set It Up

  1. Log into AudienceSend
  1. Go to Settings → Domains
  1. Click Add Domain
  1. Enter your domain (e.g. yourcompany.com)

AudienceSend will now provide 2–3 DNS records:

vbnet
CopyEdit
Type: TXT
Host: @
Value: v=spf1 include:audiencesend.com ~all

Type: TXT
Host: audiencesend._domainkey
Value: (DKIM key provided)

Type: CNAME
Host: bounce
Value: return.audiencesend.com

  1. Go to your DNS provider (Cloudflare, GoDaddy, Namecheap, etc.)
  1. Add the provided TXT and CNAME records
  1. Wait 5–15 minutes for DNS to propagate
  1. Click Verify in AudienceSend — once complete, you’ll see a Verified status
 
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Last updated on September 26, 2025